iResolve™ is an online alternative dispute resolution system. Integrated with a customer-friendly user interface. Our system replicates the current process of dispute resolution in an online environment, removing the constraints of time, expense and distance.

In Tanzania there are hundreds of legal suits accumulated in the Courts, consuming billions of shillings of public budgets, overloading the Judiciary and causing dissatisfaction. Focusing in this scenario, we have created iResolve™, the first Online Dispute Resolution provider to resolve Consumer Complaints and Civil claims/disputes across various industries, adding value, assertiveness, safety, satisfaction, agility and above all justice for all involved in a complaint, dispute or conflict.

At iResolve™ we believe there are certain conflicts that don’t require a lot of face-to-face interaction and that in order for businesses to grow at the speed of the internet technology, they need to have highly effective customer dispute resolution processes. iResolve™ is the wave of the future for Tanzania’s dispute resolution practice and the resolution of low value civil claims.